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Claims Adjuster



Investigate. Estimate. Negotiate.


  The day-to-day of a Claims Adjuster

A claims adjuster is a bit like a detective. After a fire, theft, or other event, the claims adjuster steps in to conduct the investigation. Once the damage estimate is complete, they negotiate the settlement to compensate the client and help him or her return to normal life as quickly as possible. This stimulating and captivating job lets certain professionals work outside the office to investigate the scene of the accident.



This is someone who is an informed observer and empathetic yet also a critical thinker.



Independant Insurance adjusting firms or insurance companies: in an office, on the road or even your own firm.


  Skills needed

  • Sense of customer service
  • Analytical capacity
  • Communication skills
  • Technological competence

  Prerequisites to become a Claims Adjuster

Earn a representative’s certificate in Damage Insurance issued by the Autorité des marchés financiers (AMF).

Learn more about the steps you need to follow to earn a certificate, which include minimal training and exams.

Did you know?

In order to properly conduct an investigation, the claims adjuster can call on specialists: police, lawyers, doctors, polygraph operators, etc. They help the claims adjuster identify the causes behind an accident or the value of the item claimed in order to determine the compensation the insured individual will receive.

Discover the many job posts for Claims Adjusters

 It’s very exciting to have your hand in everything and deal with new cases every day. As a claims adjuster, we also handle auto insurance claims and everything related to automobiles such as bodywork, etc. When we have a home insurance claim, we learn a lot about jewlery or plumbing.
Vincent Lessard-Philips
Claims Adjuster
A claims adjuster’s job is never monotonous! We never know what is in store for us from one day to the next. It’s always a challenge.
Nicole Dubé
Retired Claims Adjuster
Insuring film sets isn’t all fun and games but there are certainly lots of advantages. You have a great salary, you can work from home, and you might even meet one of your favourite film stars on set!

Frédérick Amirizian
Claims Adjuster
Specialist in film and television production